Customer Engagement learning key to eXtreme365 Europe (25-27 March) agenda

Customer Engagement is a critical component to Microsoft Dynamics 365. And at eXtreme365 Europe (March 25-27 Amsterdam) you’ll find tremendous opportunities to further your knowledge whether you are on the functional or technical side of the application.

Here’s a sample of sessions that are of interest to the Dynamic 365 Customer Engagement – and any other partner expanding their partner practice or knowledge base.

For the full eXtreme365 Europe agenda click here.

Customer Engagement (Functional)

  • CEC01 – What’s new in Dynamics 365 for Marketing
  • OV201 – Dynamics 365 for Customer Service – Agent & Supervisor Experiences (What is New & What is Coming)
  • CEC02 – Field Service and Resource Scheduling: Leveraging new capabilities to serve your customers
  • CEC04 – Top 10 Portals Project Pain Points – And How to Solve Them!
  • CEC05 – How to Configure, Deploy and Use Universal Resource Scheduling
  • WK205 – Workshop: Getting started with Dynamics 365 for Marketing (Hands on training)
  • CEC06 – Do’s and don’ts for Field Service rollouts: Lessons learned the hard way
  • CEC08 – Get your questions answered with Microsoft R&D Customer Engagement Leaders
  • WK107 – Where’s my Omni-channel

Customer Engagement (Technical)

  • WK101 – CDS for Applications Performance Clinic
  • CEP202 – PowerApps Data Integrator – Building the full Dynamics 365 Story
  • CEC03 – Solution Architect Panel – discuss simple and complex solutions for Dyn365 CE
  • CEP03 – Dynamics 365 AI for Sales, Market Insights, and Customer Service
  • WK102 (3) – CDS for Applications Unified Interface: Part I and II
  • CEP203 – What every Superstar XRM Developer must know!
  • CEP204 – Skills and certifications Dynamics CE Architects needs to have in the world of cloud
  • CEP05 – Embedding PowerApps into Dynamics 365 Customer Engagement
  • WK104 – Planning for CDS for Applications One Version
  • CEP205 – Dynamics 365 Customer Engagement versus PowerApps: when to use what?
  • WK105 – CDS Application Lifecycle Management
  • CEC07 – Overcome Common Dynamics 365 Portals Limitations Using Custom Server-Side Code
  • WK106 – Rethinking your Dynamics 365 Customer Engagement Customization Strategies Leveraging Power Platform
  • CEP206 – How to tame Virtual Entities?
  • CEP207 – Scalable DevOps in Dynamics 365
  • TRN1 – Workshop: Virtual Agent in a Day’ (VAiaD) (Limited space, separate registration required)

Whether it’s real-time learning through real-world case studies, expert panels or direct learning from Microsoft, forward-thinking eXtreme365 sessions provide information you can use immediately – and optimize your future.

Standard conference registration price rises after Friday, February 28

Set your 2019 up for success. Register for eXtreme365 Europe now to save € 300 on your registration.

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Microsoft Dynamics 365 partners have more opportunities than ever to succeed and grow by building and delivering solutions that help customers. At eXtreme365, partners can learn about those opportunities and give feedback about working with Microsoft. If participating in high-quality leadership and learning sessions, and networking with peers and Microsoft is important, I encourage you to attend eXtreme365.”
– Cecilia Flombaum, Lead, One Commercial Partner strategy and implementation
As a partner who has attended eXtreme conferences since 2012, I have always received great value from joining the conference. The eXtreme experience is unique, as it is 100% dedicated to Microsoft Dynamics and the Intelligent Business Cloud and delivers content that adds value in the real world. This real life perspective equips me to be more successful in helping my customers and growing my business. I also find it’s a fantastic place to connect with ISVs”
– Felix Robitaille, XRM Vision
eXtreme365 offers tremendous opportunity for learning through in-depth sessions on Dynamics 365 and the Intelligent Business Cloud platform. With new ISV solutions and expanding platform capabilities it’s critical for the technical community and business leadership to keep informed. The expert instruction at eXtreme365 and ability for one-on-one dialogue with Microsoft and other experts in the ecosystem is invaluable.
– Gert Vonck, Chief Dreamer, Appfie

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